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Learn new skills and gain work experience at a Goodwill Community Store, Book Store, Boutique, or Donation Centre.

Goodwill’s retail stores and donation centres are important parts of our charity that help fuel our mission of changing lives and communities through the power of WORK! Our stores sell second hand, donated, and gently-used items, including clothing, furniture, electronics, household goods, and more.

Goodwill Stores serve a dual purpose: they provide affordable shopping options for individuals and families on a budget, and they generate revenue to support Goodwill’s mission of providing work experience, job training, employment services, and community programs for people facing barriers to employment.

Community members drop off donations at one of our 37 donation centres where Donation Attendants greet them and support them with their donation.

Retail Production Associates sort donations, price items, and move them into the store.

Retail Sales Associates help customers make their purchases and provide excellent customer service to make sure everyone has a positive experience shopping at Goodwill.

There are many roles across our retail and hospitality teams for you to consider! Learn more about what our team members do in their roles.

Goodwill gave me the opportunity to re-start my career in a new country. I found a way to use my skills and try new things so I had experience on my resume to get back into the field I wanted to work in.

Name of Staff Person
  • Flexibility
  • Communication
  • Problem Solving
  • Teamwork
  • Positivity
  • Organization

*Health and Dental Benefits are provided to employees who work 22+ hours a week

Creating a Stronger Community Through Our Work as a Charity

Goodwill is a charity! As an organization, we are always working to make our community better. Learn about some of the initiatives we have that are changing lives and communities through the power of WORK!

Round Up for GOOD at the Till

Goodwill Stores encourage customers to round up their purchase to the nearest dollar to support initiatives such as providing access to scholarships, sharing CommunityBucks to individuals and families in need, or to support local United Way campaigns.

Community Bucks

Goodwill Community Store staff regularly provide access to clothes, household items and more when community members are in crisis or emergency situations. CommunityBucks allow them to shop in our stores for items they need, so they can find stability and move forward from hard times.

Emergency Response Initiatives

When there are major world events or community emergencies, Goodwill Stores work together to raise funds to help out. Initiatives have included supporting Ukrainian refugees,

Team Goodwill Stories