Talent Acquisition Manager (London)

Goodwill is hiring, join our growing organization today! We are looking for people just like YOU!

Working with key stakeholders across the organization, the Talent Acquisition Manager develops and executes recruitment strategies and tactics to attract and hire qualified candidates at all levels, oversees the full recruitment lifecycle, works to build a strong employer brand, and provides comprehensive talent acquisition advice and support to all client groups.

If you have a passion for helping people, making a difference in your community, and the environment, come join Goodwill! We are a diverse and inclusive team dedicated to improving the lives of others through our mission of WORK.

We welcome all backgrounds, knowledge, abilities, and perspectives.  We welcome newcomers to the region to apply.  Grow your career, skills and reach your full potential.

This position requires the successful candidate to have a valid driver’s license and a reliable insured vehicle. The successful candidate would have to provide proof that they have a valid driver’s license and proof of car insurance upon being hired.

About Us

Goodwill Industries, Ontario Great Lakes is a leading non-profit organization committed to changing lives and communities through the power of WORK. Ready to work or not, a job at Goodwill is a path to work readiness. Our organization strives to create a workplace which is welcoming and respectful to all where every employee and member feels valued and supported.

Mission:   

Changing Lives and communities through the power of WORK.  

Vision:   

Everyone is working and thriving in sustainable communities.  

Values:   

Inclusion: Embracing all people equally

Compassion: Serving with heart

Aspiring Workforce: Together changing lives through the power of WORK

Respect: Embracing diversity, upholding all people with dignity and trust

Empathy: Ability to walk in each other’s shoes 

Why You Will Love Goodwill:

Competitive Compensation Package includes:  

• Benefits (dental/health) available for full-time and some part-time positions (based on hours worked).
• Registered Pension Plan opportunity for various roles.
• Employee discount at retail locations.

Exciting career training and coaching: 

• Equitable access to skills training & coaching, scholarships, and educational credentials. 

Supportive Life and Work Opportunities: 

• Personal and professional development support with Life Coach & Employee Assistance Program.
•  Work-life balance (we provide flexibility in scheduling your shifts)
• Building a workforce which reflects the diversity of the communities in which we live.

We have an amazing team and workplace: 

• Employer of choice across Southwestern Ontario who meets the Federal Government’s 50/30 challenge for diversity in leadership.
• Commitment to accessibility and mobility (various walking devices and wheelchair accessible work locations).
• Mission-driven organization committed to the Power of Work. 
• Environmentally committed to meeting our goal of zero waste on planet earth.
• Respectful, fun, and supportive team and leadership.
• Accredited through CARF International.

What You Will Do:

Talent Acquisition Strategy & Execution

• Leads the development and implementation of a best-in-class talent acquisition strategy, supported by an effective tactical plan.
• Stays current with various recruitment technology and methodologies, making recommendations and implementations appropriate in accordance with Goodwill’s talent acquisition objectives.
• Works closely with all stakeholders to ensure all current and future recruitment needs are planned for with supporting resources and tactical plan.
• Participates in the design and implementation of recruitment and hiring efforts aligned with Goodwill’s EDIB program objectives.
• Conducts research and acts upon various government funding and supports, liaising externally with professional, community organizations, and agencies.
• Explores opportunities to hire through community partners, and research hiring/training incentives with the goal of offsetting wages were possible and appropriate.
• Works closely with the marketing, HR, and operational teams to develop and execute a positive employer brand.
• Ensures a positive candidate experience by ensuring all hiring managers and/or hiring teams are brand ambassadors, well trained in the recruitment strategy as well as all aspects of the talent acquisition process.

Recruitment Activity

• Participates with and supports the recruiting team as required in conducting sourcing, interviewing and follow-ups for all location or department management vacancies.
• Partners with the new-store project team but takes the lead in planning and deploying the recruitment team to support new location recruitment needs.
• Develops, evaluates, and continually measures the effectiveness of the recruitment brand vehicles (postings, advertisements, promotional materials, website etc.).
• Develops and maintains metrics that measure successful placements of candidates, retention, time-to-fill rates, and other trends.
• Leads the senior leadership recruitment process by guiding and advising senior level management, in alignment with Goodwill’s talent strategy.
• Collaborates with senior level management to identify potential candidates utilizing internal and external networks and interacting with professionals on niche platforms.

Talent Acquisition Team (TAT) Development and Performance

• Deploys and manages the TAT to ensure timely and efficient delivery of recruitment services to the organization’s hiring managers.
• Leading-by-example, acts as a coach and mentor to all direct reports, providing guidance, training, and timely performance management as required including annual and other periodic appraisals, corrective actions, performance plans, and positive recognition.
• Exercises positive employee relations in the communication of performance objectives, work plans and in the on-going follow-up and performance management of the TAT.
• Ensures the TAT works in an effective, efficient, and collaborative manner with all client groups, contributing to the achievement of recruitment and hiring objectives.
• Ensures all members of the TAT work with due regard for Goodwill’s various human resource, health and safety policies and procedures.

 What We Are Looking For:

• Expert level knowledge of leading-edge recruitment techniques and tools.
• Strong interviewing skills both virtual and in-person.
• Strong computer skills with superior knowledge of various recruitment and applicant tracking software.
• Extremely well organized in multi-tasking with superior attention to detail.
• Excellent interpersonal and communication skills both verbal and written.
• Positive approach to team building and performance management.
• Strong networking abilities.
• Completed post-secondary education in administration, business, human resources, or a related discipline.
• 5 – 10 years of progressive experience in full-cycle recruitment.
• 3+ years of prior experience in recruitment of retail or general management roles.
• Experience developing and executing sourcing strategies and talent pipelining.
• Experience using sourcing tools (i.e. Indeed Smart Sourcing, LinkedIn Recruiter, etc.)
• Previous experience with direct sourcing and recruitment networking.
• Valid driver’s licence and reliable insured vehicle. 

Goodwill Industries OGL thanks all applicants in advance. Only those candidates selected for an interview will be contacted. We are an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes, and work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). We will be happy to work with applicants requesting accommodation at any stage of the hiring process.

We use automated AI resume screening tools to help assess applications. Final interview selection is made by human staff.