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Retail Production Associate (Strathroy)

Strathroy, ON

Retail Production Associate

Reporting to the Goodwill Community Store Manager, this position will be responsible for providing world-class customer service, sorting donations, appraising their condition, hanging clothing, and assigning value to the product.

The successful candidate will be able to work a flexible schedule and will be open to progressing within the organization.

Role and Responsibilities

  • Provide world-class customer and donor service
  • Conduct work activities safely and securely by following our Health and Safety and Loss Prevention policies
  • Sort donations into appropriate categories
  • Price merchandise using our baseline price guide; up price items of higher value
  • Hang product on hangers or place product in appropriate place to ensure they are ready to be put on the sales floor
  • Keep current on merchandise knowledge, industry trends and competitive pricing
  • Maintain the work area in a clean and organized manner at all times
  • Perform other related activities as necessary or as assigned


  • Excellent communication skills
  • Excellent organizational skills
  • Basic math skills, attention to detail and accuracy
  • Active listening
  • Good communication and interpersonal skills
  • Problem solving and decision making
  • Cooperation/Teamwork
  • Enthusiasm & Initiative
  • Ability to work in a Team environment
  • High school diploma an asset.
  • Experience working with the public and in a Customer Service role
  • Experience working with material moving equipment

The Opportunity

  • Join an organization that is dedicated to helping people who face barriers to employment and committed to sustainability and reducing environmental impact
  • Social enterprise that is positioned for accelerated growth
  • Continue developing your skills and expanding your network in a busy, challenging and creative working environment
  • Flexible working hours
  • Work in an open environment with various work spaces and collaboration areas
  • Receive a competitive compensation package and comprehensive benefit plan, including health, dental, and vision


Interested? We'd love to hear from you.

Know someone who would be a perfect fit? Let them know.