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Learning Specialist (London)

London, ON

Learning Specialist

Goodwill is hiring, join our growing organization today! We are looking for people just like YOU!

The Learning Specialist will support the Learning team in all activities including e-learning content design and review, in-person training design, facilitation, and Learning Management System (LMS) administration. The ideal candidate will be an innovative and inspiring leader with rich organizational development knowledge and applied experience.  The ability to represent Goodwill professionally, and strong and engaging communication skills (both written and spoken) are essential

If you have a passion for helping people, making a difference in your community, and the environment, come join Goodwill! We are a diverse and inclusive team dedicated to improving the lives of others through our mission of WORK.

We welcome all backgrounds, knowledge, abilities, and perspectives.  We welcome newcomers to the region to apply.  Grow your career, skills and reach your full potential.

About Us

Goodwill Industries, Ontario Great Lakes is a leading non-profit organization committed to changing lives and communities through the power of WORK. Ready to work or not, a job at Goodwill is a path to work readiness. Our organization strives to create a workplace which is welcoming and respectful to all where every employee and member feels valued and supported.


Changing Lives and communities through the power of WORK.  


Everyone is working and thriving in sustainable communities.  


Inclusion: Embracing all people equally

Compassion: Serving with heart

Aspiring Workforce: Together changing lives through the power of WORK

Respect: Embracing diversity, upholding all people with dignity and trust

Empathy: Ability to walk in each other’s shoes 

Why You Will Love Goodwill:

Competitive Compensation Package includes:  

  • Benefits (dental/health) available for full-time and some part-time positions (based on hours worked).
  • Registered Pension Plan opportunity for various roles.
  • Special employee sale days and discounts.

Exciting career training and coaching: 

  • Equitable access to skills training & coaching, scholarships, and educational credentials. 

Supportive Life and Work Opportunities: 

  • Personal and professional development support with Life Coach & Employee Assistance Program.
  •  Work-life balance (we provide flexibility in scheduling your shifts)
  • Building a workforce which reflects the diversity of the communities in which we live.

We have an amazing team and workplace: 

  • Employer of choice across Southwestern Ontario who meets the Federal Government’s 50/30 challenge for diversity in leadership.
  • Commitment to accessibility and mobility (various walking devices and wheelchair accessible work locations).
  • Mission-driven organization committed to the Power of Work. 
  • Environmentally committed to meeting our goal of zero waste on planet earth.
  • Respectful, fun, and supportive team and leadership.
  • Accredited through CARF International.

 What You Will Do:

  • Create online learning modules.
  •  Source content and structure for Goodwill.
  • Update learning modules using a range of software and methods.
  • Create micro-trainings for team huddles.
  •  Design promotional materials for learning.
  • Organize and support learning events at Goodwill locations. 
  • Support teams and learners on GoodwillU, our learning management system.
  • Track learning activities by supporting instructors, assembling feedback on and generating reports.

 What We Are Looking For:

  • Effective leadership characteristics – humility, empathy, courage – to inspire and enact change.
  • Exceptional listening skills and high emotional intelligence, respecting differences between various ethnic groups and gender in the workplace.
  • Excellent attention to detail and process orientation – able to check and recheck work to detect errors.
  • Ability to design learning experiences that embody adult learning principles and best practices, formal experience with learning design and delivery is beneficial.
  • Excellent verbal and written communication skills
  • Excellent computer skills using MS office suite, MS teams, and Adobe Creative Suite or other design software, video and voice editing software, experience with learning software is beneficial.
  • Any experience is welcome—we will help coach you to gain these workplace skills:
    • Communication: effectively speaking with and listening to team members and customers to create a positive workplace.
    • Problem-solving: finding solutions to problems, being accurate, and using simple math such as counting, adding and subtraction.

Goodwill Industries OGL thanks all applicants in advance. Only those candidates selected for an interview will be contacted. We are an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes, and work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). We will be happy to work with applicants requesting accommodation at any stage of the hiring process.

Interested? We'd love to hear from you.

Know someone who would be a perfect fit? Let them know.