Skip to content

Cafe Supervisor (London)

London, ON


Cafe Supervisor

Goodwill is hiring, join our growing organization today! We are looking for people just like YOU!

Cafe Supervisor is responsible for overseeing the work of the Counter Attendants to ensure efficient and timely service, as well as ensure a positive customer service atmosphere is provided for guests. As a Cafe Supervisor, you will contribute to Goodwill’s mission by supporting the success of Edgar & Joes Café, helping create jobs and opportunities, and offer great food and customer service to the local community.

If you have a passion for the food industry, making a difference in the community, and helping people – come join Edgar & Joes Café/ Goodwill Industries! We are a diverse and inclusive team dedicated to improving the lives of others through our mission of WORK.

We welcome all backgrounds, knowledge, abilities, and perspectives. No experience is needed as we will help train, coach, and support your path of success. We welcome newcomers to the region to apply.  Grow your career, skills and reach your full potential.  

About Us

Goodwill Industries, Ontario Great Lakes is a leading non-profit organization committed to changing lives and communities through the power of WORK. Ready to work or not, a job at Goodwill is a path to work readiness. Our organization strives to create a workplace which is welcoming and respectful to all where every employee and member feels valued and supported.


Changing Lives and communities through the power of WORK.  


Everyone is working and thriving in sustainable communities.  


Inclusion: Embracing all people equally

Compassion: Serving with heart

Aspiring Workforce: Together changing lives through the power of WORK

Respect: Embracing diversity, upholding all people with dignity and trust

Empathy: Ability to walk in each other’s shoes 


Why You Will Love Goodwill:

Competitive Compensation Package includes:  

  • Benefits (dental/health) available for full-time and some part-time positions (based on hours worked).
  • Registered Pension Plan opportunity for various roles.
  • Special employee sale days and discounts.

Exciting career training and coaching: 

  • Equitable access to skills training & coaching, scholarships, and educational credentials. 

Supportive Life and Work Opportunities: 

  • Personal and professional development support with Life Coach & Employee Assistance Program.
  •  Work-life balance (we provide flexibility in scheduling your shifts)
  • Building a workforce which reflects the diversity of the communities in which we live.

We have an amazing team and workplace: 

  • Employer of choice across Southwestern Ontario who meets the Federal Government’s 50/30 challenge for diversity in leadership.
  • Commitment to accessibility and mobility (various walking devices and wheelchair accessible work locations).
  • Mission-driven organization committed to the Power of Work. 
  • Environmentally committed to meeting our goal of zero waste on planet earth.
  • Respectful, fun, and supportive team and leadership.
  • Accredited through CARF International.

 What You Will Do:

  • Some administrative duties – filling out cash reports at end of day and completing bank deposits.
  • Ensuring the cleanliness and sanitation of the cafe.
  • Handling customer satisfaction concerns and complaints.
  • Follow Goodwill’s Policies and Health & Safety guidelines. 
  • Contribute to teamwork with added activities.
  • Adhering to and promoting use of the required uniform.
  • Safe Food Handling Certification.
  • Smart Serve Certification an asset for catering events.

 What We Are Looking For:

  • Enthusiasm: excited to work with other people and teams.
  •  Flexibility: able to work at various times, including days, evenings, and weekends.
  • Any experience is welcome—we will help coach you to gain these workplace skills: 
    • Communication: effectively speaking with and listening to team members and customers to create a positive workplace.
    • Problem-solving: finding solutions to problems, being accurate, and using simple math such as counting, adding and subtraction.

Grow Your Career in Similar Roles:

  • Line Cook
  • Sous Chef
  • Assistant Café Manager
  • Café Manager

Goodwill Industries OGL thanks all applicants in advance. Only those candidates selected for an interview will be contacted. We are an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes, and work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). We will be happy to work with applicants requesting accommodation at any stage of the hiring process.

Interested? We'd love to hear from you.

Know someone who would be a perfect fit? Let them know.