Skip to content
Goodwill. Values Background

Anti-Modern Slavery Policy


At Goodwill, compassion, and empathy guide everything we do. We understand that our policies and procedures must mirror our values. Our mission revolves around serving and uplifting those in need, and this lies at the heart of what we stand for. In every choice we make and every action we take, we emphasize our commitment to creating a workplace filled with compassion. These policies stand as a promise – to treat everyone, be it our employees, volunteers, clients, shoppers, or donors, with respect, kindness, and understanding.


This policy represents Goodwill, Ontario Great Lakes commitment to eradicating modern slavery, human trafficking, and forced labor from all aspects of our operations and supply chain. This commitment aligns with global standards and regulatory requirements.


Anti-Modern Slavery Statement
Goodwill’s Anti-Modern Slavery Policy defines and reinforces our commitment to preventing modern slavery and human trafficking in all its forms within our operations and across our supply chains. This policy aims to promote ethical business practices and foster a culture of transparency and responsibility, ensuring compliance with the “Fighting Against Forced Labour and Child Labour in Supply Chains Act” and other relevant legislation and laws. Through this policy, we seek to foster inclusive workplaces and sourcing products responsibly and strive to work closely with our vendors and suppliers to ensure these objectives are implemented and maintained in their workforce and their supply chains.

Commitment and Values
Goodwill values integrity, transparency, and respect for human rights. We pledge to uphold these values by maintaining a zero-tolerance approach to modern slavery. We expect the same high standards from all of our contractors, suppliers, and other business partners.

Compliance and Reporting
Goodwill raises awareness to its suppliers of its anti-modern slavery policies and will begin to require its suppliers to adhere to the same high standards. Goodwill has a Supplier Code of Conduct Policy that sets forth our expectations of all suppliers to us related to ethical business practices.

Download or view a copy of our Supplier Code of Conduct:

Risk Assessment and Due Diligence
Goodwill carries out background checks and annually reassess our employment practices to ensure that we at the minimum meet employment standards in the locations we employ employees.

Goodwill is currently reviewing its approach to supplier due diligence and is in the process of completing a supplier risk-mapping assessment, starting with our key suppliers, in order to identify forced and child labour risks in our business. As part of this assessment, we will ask our most important suppliers to complete a supplier-due diligence questionnaire. Subsequently, we will ask our lower-risk suppliers to complete the same questionnaire. As we receive responses from our suppliers, we may undertake additional verifications and audits.

Training and Awareness
Goodwill will develop and provide training to make our employees aware, knowledgeable, and capable of reporting the risks of forced or child labour in our business. This training will be mandatory for all members of our Leadership Forum group, as well as specialist roles that may regularly work with suppliers or vendors on Goodwill’s behalf.

Supplier Standards and Contracts
Goodwill’s contracts with suppliers will include specific prohibitions against the use of forced labor and other forms of modern slavery. These contracts will require our suppliers to comply with our Anti-Modern Slavery Policy and to verify that their own suppliers and subcontractors comply as well.

Remedial Actions and Whistleblowing
Goodwill will take serious and immediate action against any acts of modern slavery identified within our company or supply chain. Employees and external stakeholders are encouraged to report any suspicion of modern slavery through our established whistleblowing channels, which ensure anonymity and protection from retaliation.

Policy Enforcement
Non-compliance with this policy will not be tolerated and may result in employment termination or contract termination.

This policy will be reviewed annually by the HR department with input from key stakeholders to ensure its effectiveness and to make necessary adjustments based on the evolving needs of Goodwill and its workforce.

Questions, concerns or feedback?

Email: [email protected]
Phone: 519-850-9000, press option 6
Goodwill Industries, Ontario Great Lakes
Att’n: Chief Financial Administrative Officer
255 Horton St. E, 2nd Floor
London, Ontario  N6B 1L1